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• Reliable and accurate communication is critical to the organization’s emergency plan.• Facility Managers must understand there is internal and external communication. They must do both well. The plan must include how communication will be made with organization employees, tenants, local authorities, other agencies, and the media.• Documentation is always an investment in the future. … Read more
Most maintenance departments are organized only for reaction to urgent demands, yet they wonder why they live in a reactive environment with a reactive culture.Organizationally, there must be recognition of and provision for the three broad types of work performed by the maintenance department: prompt emergency response, reliable routine service, and timely backlog relief. To … Read more
The Planning Department concentrates on future work—work that has not been started—in order to provide the Maintenance Department at least one week of work backlog that is planned, approved, and ready to execute. This backlog allows crews to work primarily on planned work.Crew supervisors handle the current day’s work and problems. Any problems that arise … Read more